What would you like to report?
Trip Update
Status update of a ride in progress
Use this to report the status of a trip in progress, so other passengers and those waiting have the freshest information about what's going on
Service Alert
Reporting an unforeseen event
Use this to report issues affecting a stop, station, route or the entire network
Vehicle Position
Provide real time tracking for others
Use this to provide location data about your ride, to all users of Occasional Transpo
Awesome Driver
Noteworthy service is worth celebrating
Use this to report service that is above and beyond and deserving of recognition
Station/Stop Service Requests via Status Report
Keep us informed and submit automatic service requests by completing this checklist
Use this checklist to report problems that needs fixing, like damage to transit infrastructure, garbage overflow, missing signage, unsafe/unclean surfaces, BUS/LRT quality/maintenance, barriers/accessibility issues
Potentially Critical Events
If you were/are on transit property and require the rendering of aid, see suspicious or out of place behavior or objects, if you are the victim or witness of a crime, feel unsafe, harassed or threatened or if you see someone who seems lost or needing help
Inform an operator, Approach a Special Constable, Call OC Transpo Security at 613-741-2478 or visit OC Online Reporting or trigger the yellow security box found at most stations and platforms
Off Transit Property Non-Emergency
Call to report a police non-emergency at 613-236-1222#7300. TTY service for the deaf, deafened and hard of hearing 613-760-8100
The Police Reporting Unit is closed between the hours of 9 PM and 10 AM. An automated attendant will provide options during this time on how to redirect your call
If you wish to remain anonymous, please contact Crime Stoppers at crimestoppers.ca or 1-800-222-8477
Emergencies
For situations that pose an immediate risk to health, life, property, or environment Do not hesitate. Dial 911
When possible, inform an operator or trigger the yellow security box found at most stations and platforms